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Student Complaint Process

Complaint Process for Distance Education Students

91探花University is approved by the Commonwealth of Pennsylvania to participate in the (NC-SARA). NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education. Participation in NC-SARA enables prospective and current students located in all to enroll in approved distance education offered by all six colleges at the University. 听

Students enrolled in distance education programs should follow the University鈥檚 established internal complaint process.

Students residing in who are not satisfied with the outcome of the institutional process can appeal the decision to the Pennsylvania Department of Education by following the Please note that complaints about grades and student conduct are governed entirely by Villanova鈥檚 institutional policies. For more information on NC-SARA鈥檚 policies, please visit the SARA Student Complaints . Students can also contact the appropriate agency in their home state or territory.

For more information, please reference the complete list of consumer complaint contact information by state or territory.

Office of the Provost

Tolentine Hall, Room 103
800 Lancaster Avenue
Villanova, PA 19085
Phone: 610.519.4520
Fax: 610.519.6200

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